New user login help

Need Help login to terminal not working ID: Picturedlife
Thanks…Joe

Hey @Picturedlife our records are looking fine. Are you entering your username & password in case-sensitive manner?
“Picturedlife” is different from “picturedlife” (same applies for password too)

Yes entering it correctly just tried again
still no go

I’ll reset your terminal and share details via DM. You can reset both website and terminal password later via “forgot password” link from login page.