I cannot Login into terminal even if the password is correct

[19202B0026]

I created new account and able to log in to webminal.org site. Now using same username and password when I try to login to terminal it says Login Incorrect.
my user name is: 19202B0026
please help to login

[laks]

Please send screenshot of this issue.

[19202B0026]

I reset my password that’s why this issue is occuring.

[laks]

I updated your records, Please check now.

[19202B0026]

Thank you so much laks. Its working.