Able to log in to website but not to terminal

I created new account and able to log in to site. Now using same username and password when I try to login to terminal it says Login Incorrect.
my user name is: jigesh
please help to login

Let me fix it in few minutes

In the mean time, did you performed ‘password reset’ after registration? Just trying to understand when this issue happens.

Please try logging in now. It should work.

estou com o mesmo problema poderia me ajudar ? usuário DENIS88

Please try again now.